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Cég neve
Unisys Magyarország Kft
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Munkavégzés helye
Hibrid • Unisys Magyarország Kft. - Budapest, One irodaház, 1112 -
Egyéb juttatások
- Egészségpénztár
- Cafeteria
- Szakmai tréningek
- Nyelvtanulás támogatása
- Munkába járás támogatás
- Egészségbiztosítás
- Sport támogatás
- Élet- és balesetbiztosítás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Monitor (1 db)
- Windows
- Headset
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Elvárások
- Angol felsőfok és
- Német felsőfok
- Pályakezdő/friss diplomás
- Általános iskola
Állás elmentve
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Állás leírása
Responsibilities
Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name.
Be inspired, encouraged and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day -to -day tasks:
Be inspired, encouraged and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day -to -day tasks:
- Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
- Providing guidance to the client through the necessary steps to restore functionality
- Being responsible to either solve the issue or assign up to Level 2 support
- Coordinating Service Requests by follow up with the cross functional teams
- Team up with your colleagues to collaborate on problem solving and identify major service solutions
- Actively use the knowledge base to resolve problems and raise potential knowledge gaps
- Coordinating and follow up Service Requests
Requirements
- Fluent English language skills
- Native/close to native language skills in German (support language)
- Considerable familiarity with MS Office Suite particularly and the Windows environment in general
- Attention to details and analytical mind-set
- Ability to work on multiple and/or similar activities simultaneously
- Outstanding team player attitude
- experience real customer and employee diversity
- be a trusted team member and have a supportive supervisor
- work in an ethical company culture where you can be yourself
- be part of our internal career development programs -we are working with a very large number of technologies, which gives you continuous opportunities to find your own path
- have unlimited access to our online training tool to improve your soft skills and technical capabilities
What we offer
- Hybrid working is supported
- Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours
- Fixed extra language allowance
- Additional shift bonuses
- Private Health Insurance - Premium Package provided for all Unisys associates after 6-months tenure
- Home office allowance
- Last and foremost, a great team, also a lot of learning and training opportunities
Workplace extras
- Canteen
- Cafe
- Medical assistance
- Shower
- Corporate events
- Bicycle storage
- Parking
- Free fruits, snacks
- Free coffee, soft drinks
- Massage
Company info
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.
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