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French Speaking Customer Support Representative (Home Office)

Állás részletei

  • Cég neve

    Transcosmos Kft

  • Munkavégzés helye

    Anywhere nationwide

  • Egyéb juttatások

    • Cafeteria
    • Szakmai tréningek
  • Munka típusa

    • Teljes munkaidő
    • Home office
    • Alkalmazotti jogviszony
    • Általános munkarend
  • Biztosított eszközök

    • Monitor (2 db)
    • Desktop PC
    • Headset
  • Elvárások

    • Angol középfok és
    • Francia középfok
    • Nem kell tapasztalat
    • Középiskola
Állás elmentve
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Állás leírása

Responsibilities

  • Customer support on phone, email and chat platforms (answering general and specific questions of clients)
  • Professional handling of client claims and requests.
  • Computer assisted administration of client claims and requests.
  • Escalating more complicated issues for further processing

Requirements

  • 40 hours per week working schedule within opening hours
  • Strong French (B2/C1) and English (B2) language knowledge
  • Great communication skills
  • Client focused attitude
  • Reliable and confident personality


Languages:
The tasks and responsibilities described here in shall be provided in French – B2/C1
Can understand a wide range of demanding, longer texts and recognize implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions.  Can use language flexibly and effectively for social academic and professional purposes.  Can produce clear, well-structured, detailed text on complex subjects, showing a controlled use of organizational patters, connectors and cohesive devices.

What we offer

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.

  • To acquire the necessary knowledge we provide a 2 week paid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.
  • Competitive salary
  • Cafeteria
  • Team building and free time activities
  • Flexibility
  • Home office

Workplace extras

  • Canteen
  • Corporate events
  • Bicycle storage
  • Parking
  • Free coffee, soft drinks
  • Play corner

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