In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.

We operate with 1.800 colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world.

Join our team as:

Desk Based National Account Manager – Czech/Slovak speaking - VOC0002WP

Role purpose:

    Provides Account Management activity by contacting selected Large/Multinational Enterprise customers in Czech focusing on retention/acquisition. Takes responsibility for these customers’ revenue growth by selling tailor-made tariffs, terms & conditions, cross-sell and up-sell activities. Executes marketing campaigns.

What you will do:

  • Conduct retention activity on selected Customer Base
  • Lead customer negotiations and win deals
  • Work with effective targets and sales strategy
  • Achieve revenue growth and retention of allocated Large/Multinational Enterprise or Public Sector customers
  • Proactive cross & upselling by offering new tariffs, services and business solutions
  • Maintain contact with allocated contacts regularly to ensure customer satisfaction and churn reduction
  • Build long-term relationship with customers
  • Assess the customer needs and suggest a best possible product solution and win deals
  • Prepare and build customer offer including a pricing proposal

This position is for you if you have:

  • Fluent Czech and fluent English language skills – written and spoken
  • Experience working in a sales environment is an advantage
  • Experience working within telecommunications industry is also an advantage
  • Experience in direct communication (preferably with Enterprise customers)
  • Great negotiation skills
  • Self-driven attitude
  • Ambition and power of endurance
  • Good Microsoft Office knowledge
  • Good problem solving and communication skills

Why should you join us:

  • Opportunity to be a member of a growing, brand new multicultural team
  • International working environment and experience
  • We provide work assets as multimedia computers and peripherals and mobile phone with Vodafone RED subscription
  • Unravel your continuous process improvement mindset – new ideas are always listened to
  • Internal coaching/mentoring culture
  • Support of career aspirations and personal development
  • Possibility to work from home (once a week after probation period)


  • Business Supporting Centres
  • Sales Support
  • Sales, Trade
  • Key Account Manager
  • Sales Representative
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

All of these are:

  • English - higher advanced/fit for negotiation
  • Czech - higher advanced/fit for negotiation
  • Slovak - higher advanced/fit for negotiation

Job location:

Budapest, 1087 Hungária körút 40-44.

How to apply/ contact information:

Please click the Apply button and send us your CV.