Customer Service (Sales Administrator) Distribution Team

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TDK Elektronika Kft.
Munkavégzés helye

Hibrid • Madarász Irodapark - Budapest, Madarász Viktor u. 47-49, 1138

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Egyéb juttatások
- Cafeteria
- Munkába járás támogatás
- Egészségbiztosítás
Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Biztosított eszközök
- Laptop
- Monitor (1 db)
- Mobiltelefon
Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

Your responsibilities will include:

End‑to‑end order management, including among others processing, and follow‑up of customer orders, order acknowledgements, and deliveries in SAP.
Full ownership of claim management

Investigate customer complaints
Escalation management
Coordinate internally with Sales, logistics & quality
Ensure fast & structured resolution

Daily communication with your assigned Customers and Vendors, with internal customers, distributors and other stakeholders.
Maintain accurate data reporting in SAP/CRM systems
Keeping job-related documents and databases up to date.
Identify and drive process improvements to increase efficiency

Requirements

Strong written and verbal communication skills in English, enabling effective phone and email communication with colleagues and partners worldwide.
Minimum 2 years of experience in customer service or sales support.
Strong knowledge of SAP or an equivalent ERP system.
Confident user of MS Office and CRM tools.
Ability to prioritize tasks effectively and meet deadlines.
High accuracy, attention to detail, and reliability
A collaborative mindset and strong team spirit
Proactive approach and willingness to take initiative

What we offer

Opportunity to work with global customers and cross-functional teams
A stable, long-term position in an international company
Professional development and a wide range of training opportunities
Supportive and collaborative work environment

After probation time:

Hybrid working model (3 days office / 2 days home office)
Cafeteria
Private Health Insurance
We are looking for proactive, motivated, and reliable team members to join our company in an international environment, located in Budapest District XIII. The ideal start date is as soon as possible. TDK Electronics Hungary Ltd. is a subsidiary of TDK Corporation and operates as a sales office in Budapest.

Company info

As our new Customer Service Specialist, you will play a key role in connecting our customers with TDK vendors (B2B), ensuring smooth order management and outstanding service.

TDK Corporation is a world leader in electronic solutions for the smart society based in Tokyo, Japan. Built on a foundation of material sciences mastery, TDK welcomes societal transformation by resolutely remaining at the forefront of technological evolution. It was established in 1935 to commercialize ferrite, a key material in electronic and magnetic products. TDK’s comprehensive, innovation-driven portfolio features passive components such as ceramic, aluminium electrolytic and film capacitors, as well as magnetics, high-frequency, and piezo and protection devices. The product spectrum also includes sensors and sensor systems such as temperature and pressure, magnetic, and MEMS sensors. In addition, TDK provides power supplies and energy devices, magnetic heads, software and more.
TDK focuses on demanding markets in automotive, industrial and consumer electronics, and information and communication technology. The company has a network of design and manufacturing locations and sales offices in Asia, Europe, and in North and South America. In fiscal 2025, TDK posted total sales of USD 14.4 billion and employed about 105,000 people worldwide.