Customer Service Representative - Dutch Speaking (fix term)

Customer Service Representative- Dutch Speaking (Fixed-term for 2 years)

In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Join our Customer Team and advance your career as a Customer Service Representative- Dutch Speaking

Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities. 

• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and stakeholders in a professional, friendly and efficient manner
• Coordinating the allocated portfolio (key customers)’s queries end-to-end
• Maintaining our reputation by your professional and helpful attitude towards our customers
• Being the face and voice of one of the largest global energy company

• Good level (at least C1) of Dutch and English
• At least 1 year of relevant experience in the field of Customer Service or in SSC environment
• Customer focused approach
• Flexible, motivated personality

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

Apply via "Jelentkezem" button underneath!