Customer Sales Support Representative – 14th District – flexible home office (location: Budapest)
Állás részletei
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Cég neve
Reed Magyarország Kft.
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Munkavégzés helye
Budapest XIV. idstrict
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Fizetés
Bónusz -
Egyéb juttatások
- Cafeteria
- Egészségbiztosítás
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Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
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Elvárások
- Angol felsőfok és
- Német felsőfok
- Nem kell tapasztalat
- Középiskola
Állás leírása
Customer Sales Support Representative – 14th District – flexible home office (location: Budapest)
Innovative outdoor gear designer and distributor company is looking for a German speaker Customer Sales Support Representative colleague. They have a strong presence in Europe and has been also operating in Hungary for more than 4 years. You could participate in not only operational, but also process improvement tasks and support their German-speaking customer portfolio. In this position you could use your German and English skills on a daily basis mainly in a written form (around 90%), as they are supporting their clients via chat, email and social media.
About the company:
- Stable and international company background
- Easily approachable location in the 14th District – near to Hungária Körút and Zugló vasútállomás
- Professional and career development opportunities
- Competitive compensation package
- Bonus and cafeteria
- Healthcare benefits
- Home office opportunity
Job summary:
- Manage incoming cases to their customer support (by email, chat and social media channels)
- Support customers regarding product-related questions
- Proactively help their customers and participate in internal process improvement tasks
- Bring customer insights and feedback to the E-commerce team
- Be in contact with internal departments and collaborate with the Team Leader
Key requirements:
- Advanced or Upper-intermediate German and English skills
- 0-3 years experience in customer service or a similar role
- Customer Service experience is a plus
- Team player
- Excellent communication skills
- Proactive, open-minded attitude
Állás, munka területe(i):
- Üzleti támogató központok
- Ügyféltámogatás, Adminisztráció
Állás, munka területe(i)
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