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Customer Sales Support Representative – 14th District – flexible home office (location: Budapest)

Állás részletei

  • Cég neve

    Reed Magyarország Kft.

  • Munkavégzés helye

    Budapest XIV. idstrict

  • Fizetés

    Bónusz
  • Egyéb juttatások

    • Cafeteria
    • Egészségbiztosítás
  • Munka típusa

    • Teljes munkaidő
    • Home office
    • Alkalmazotti jogviszony
  • Elvárások

    • Angol felsőfok és
    • Német felsőfok
    • Nem kell tapasztalat
    • Középiskola
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Állás leírása

Reed Magyarország Kft.

Customer Sales Support Representative – 14th District – flexible home office (location: Budapest)

Innovative outdoor gear designer and distributor company is looking for a German speaker Customer Sales Support Representative colleague. They have a strong presence in Europe and has been also operating in Hungary for more than 4 years. You could participate in not only operational, but also process improvement tasks and support their German-speaking customer portfolio. In this position you could use your German and English skills on a daily basis mainly in a written form (around 90%), as they are supporting their clients via chat, email and social media.

 

About the company:

  • Stable and international company background
  •  Easily approachable location in the 14th District – near to Hungária Körút and Zugló vasútállomás
  • Professional and career development opportunities
  • Competitive compensation package
  • Bonus and cafeteria
  • Healthcare benefits
  • Home office opportunity

Job summary:

  • Manage incoming cases to their customer support (by email, chat and social media channels)
  • Support customers regarding product-related questions
  • Proactively help their customers and participate in internal process improvement tasks
  • Bring customer insights and feedback to the E-commerce team
  • Be in contact with internal departments and collaborate with the Team Leader

Key requirements:

  • Advanced or Upper-intermediate German and English skills
  • 0-3 years experience in customer service or a similar role
  • Customer Service experience is a plus
  • Team player
  • Excellent communication skills
  • Proactive, open-minded attitude

Állás, munka területe(i):

  • Üzleti támogató központok
  • Ügyféltámogatás, Adminisztráció

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