Állás részletei
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Cég neve
Cognizant Technology Solutions Hungary Kft.
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Munkavégzés helye
1095 Budapest, Soroksári út 44.
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Egyéb juttatások
- Cafeteria
- Szakmai tréningek
- Nyelvtanulás támogatása
- Sport támogatás
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Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
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Biztosított eszközök
- Laptop
- Windows
- Headset
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Elvárások
- Angol felsőfok és
- Lengyel felsőfok
- 3-5 év tapasztalat
- Középiskola
Állás elmentve
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Állás leírása
Cognizant Technology Solutions Hungary Kft.
Application Support Analyst 1.5 - Polish Speaking
What we offer
- Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks.
- High value awards and recognitions, annual bonus and quarterly promotions for top performers
- Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe
- Become part of a the ‘flag ship’ success story
- Mediator: able to guide the team in adopting the architecture vision and software design principles;
- Negotiation: being able to negotiate trade-offs between non-functional requirements
- Being able to act as a mature sparring partner with the Solution Architect.
- Open, ‘can do’ team spirit
- Environment where you can make your own ideas reality & Drive your own career
Our ideal candidate
- Primary Skills (Must have) - ITIL processes, Polish Language Application Support
- Proficient in speaking/writing in Polish language
- Good knowledge about implementation/deployment of Web/Desktop based applications
- Hands on experience on Windows environment (Windows Server 2016/2019/2022)
- Working knowledge of any ticket management tool (preferably BMC Remedy)
- Good to Have- Basic knowledge of databases like MS SQL Oracle, MS Excess.
- Hands on experience supporting Applications with User Base speaking Spanish
- Working with VMs and Citrix Environment
- Knowledge about Manufacturing domain
Responsibilities
Application Support Analyst 1.5 - Polish Speaking (Maternity cover)
As an L1.5 Application Support Analyst, you will get an opportunity to understand the client business and contribute to resolve Production issues in Polish language.
As an L1.5 Application Support Analyst, you will get an opportunity to understand the client business and contribute to resolve Production issues in Polish language.
- Provide L1.5 Support for multiple Applications in Production Environment
- Communicate with end Users in Polish language and work towards closure of Incidents/Service Requests/Problems and Change Requests
- Diagnose, troubleshoot and resolve technical issues, including account setups, Installations, Data fixes and System Configuration changes
- Own Life Cycle of assigned applications. Create, update necessary documentation to record and maintain critical information
- Ensure that assigned tickets are resolve within SLAs by coordinating with internal/external teams and various departments
- Continuous contribution towards knowledge base
- You will become an active member of the Support team that works closely with other IT teams. You are also responsible for the life cycle of in-house or packaged applications according to Client’s IT standards and manage the Applications end to end.
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Sector(s):
- IT Operation, Telecommunication
- IT Support, Helpdesk
- Business Supporting Centres
- IT Support
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Egyéb adatok és információk
Értékelések a(z) Cognizant Technology Solutions Hungary Kft. cégről
3,6 csillag az 5-ből
Az adatok az oldalon leadott értékelések eredményét tükrözik, melyre a cég nincs ráhatással.
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