R&D Escalation Engineer


One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems.


We are looking for a senior engineer colleague with a dynamic personality and helpful attitude to join our development escalation team.


  • Deliver professional solutions for our support team in connection with the products and appliances sold by the company
  • Understanding customer needs, identifying and resolving software errors
  • Communicating with the Support team and customers in written and spoken English
  • Cooperating with the Development teams on a daily basis
  • Provide on-call assistance for our Support teams


  • MSc or BSc degree in a professional field, at least five years of experience as a System Engineer
  • Experience in the planning, implementation, documentation and operation of Unix/ Linux systems
  • Strong knowledge of TCP/IP networking, application level protocols, and firewall technologies
  • Experience in network communication debugging, routing, knowledge of VPN technologies.
  • Knowledge of scripting languages like Perl, Python, Bash, AWK
  • Have a certain degree of familiarity with cryptography, especially with X.509 PKI

Why us?

  • Your future colleagues are a smart bunch of people, you can have deep technical conversations with them.
  • Have the chance to influence the future of the product
  • You could contribute to FLOSS communities built around our products
  • The same applies internally, the developers are open to merge fixes from any of us
  • You can be root on your laptop ;-)
  • Work-life balance does exist
  • You can work with large and well-known companies and organizations and get a chance to peek into their internal workings


  • IT Operation, Telecommunication
  • Network and System Engineer

Experience required:

  • 1-3 years professional experience

Required Qualification:

  • College degree

Required language level:

  • English (intermediate / communication)

Employment type:

  • Full time

Job location:

1117. Budapest, Alíz utca 2.


To apply you have to push the „Jelentkezem” button, what you can find below.