BT ROC állások

Design Unified Communications solutions across multiple platforms and customers Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams Gather customer requirements and translate them into clear technical designs...

Execution of administrative and organisational activities Preparation and maintenance of technical drawings, records, supplier information, and operational data Ensuring safe, compliant, and cost-effective operation of technical infrastructure...

Introduction of planning requirements for new technologies Development and proof of concept for new technology introduction Stakeholder management and engagement of front door and process validation Collaboration across units and lines of business to introduce new systems and products...

First point of contact for customer-reported technical issues and service requests Triage and assign incidents Track progress and ensure timely resolution based on SLA targets Keep users and internal teams informed with clear and timely updates...

First point of contact for customer-reported technical issues and service requests Triage and assign incidents Track progress and ensure timely resolution based on SLA targets Keep users and internal teams informed with clear and timely updates...

Responding to immediate security threats on BT and commercial networks globally Working in a 24x7 Cyber Security Operation Centre environment Detecting, analysing, and responding to cybersecurity incidents using technology and processes...

Design, planning, build, and in-life support of IP-based data networks and services Design, planning, and build of Data Centre customer connectivity for Managed Services and Telehousing Capacity planning of Data Centre and DCN infrastructure...

Architecture leadership for business systems transformation and service operations Definition of strategic architecture direction across telecom BSS, service operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains...