Cloud engineer állások XXIII. kerületben (vevőszolgálat)

Feladataid közé fog tartozni az érdeklődő látogatók információval történő ellátása, az applikációval kapcsolatos kérdések megválaszolása, a letöltés ösztönzése, ajándékkártyák kiadása és a vele összefüggő nyilvántartás vezetése, valamint a pláza szolgáltatásaival kapcsolatos tájékoztatás és...

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps Troubleshoots and resolves issues; coaches, mentors and encourages users Participates in special projects as requested Mentors and coaches on technical solutions Serves as...

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...