Development állások Budapesten (vendéglátás, hotel, idegenforgalom)

• Provide personalized travel consultations to customers traveling to Japan via online, phone, email, and in person, to understand and meet their individual expectations.
• Create high-quality, tailor-made itineraries based on the travel needs and preferences of clients.

• Operate different type of tours (SER, ADH, SPE, MCE) across your destinations (CZ, SK, HU)
• Checking itineraries and services quoted by sales to ensure feasibility and making suggestions where necessary to maximize contribution to margin
• Control cost, profit optimization with renegotiation

• Co-ordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction
• Greet function organizers on arrival and ensure that their requests are dealt with
• Ensure the details on the event order are delivered

• Oversee the operation of 2-3 venues, and managing event offers & event execution
• Work closely with customers, and service partners to ensure seamless event coordination
• Conduct successful show-rounds, highlighting the use of meeting rooms and event venues with flexibility and adaptability.

• Supporting the daily operation of the Reservation Department
• Handling general administrative duties
• Registering individual and group bookings
• Responding to incoming emails and phone inquiries
• Recognizing potential upselling, business opportunities
• Maintaining continuous contact with other departments

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy

• Checking guests in and out according to the hotel policy and procedure
• Providing a professional service to guests
• Presenting the hotel services to guests
• Reporting, handover of daily tasks at shift changes
• Switchboard/Telephone operator shifts – shared by all receptionists

• You are in charge of smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• Verify invoices and supporting documents for correct entry, mathematical accuracy, and proper account codes.
• Classify, code, and summarize financial data using journals, ledgers, and accounting systems.
• Record, store, access, and analyze computerized financial information using property software.

• Oversee, monitor, and supervise front office operations across four reception teams
• Coordinate the daily operational activities of multiple hotel units
• Manage reservations via email, telephone, and various online booking platforms

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Participates in the employee performance appraisal process, providing feedback as needed.

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter Marriott Rewards information.
• Ensure rates match market codes, document exceptions.

• Hotel and land service bookings.
• Communication with hotels, suppliers and clients.
• Communication in English, troubleshooting with partners and suppliers.
• Customer service via phone.
• Administration.

• Checking guests in and out according to the hotel policy and procedure
• High-level of cooperation with other departments
• Responsible for concierge duties
• Meets and greets arriving guests
• Prepares the welcoming amenities for the VIPs
• Welcomes and escort the VIP guests to their room

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