Rooms controller állások, munkák vendéglátás, hotel, idegenforgalom területen

• Du bist von A bis Z der Ansprechpartner unserer Gäste während des gesamten Aufenthalts und verantwortlich für den Check-In, Check-Out so­wie die Belegungsoptimierung.
• Vorbereitung und Inkasso der Gastrechnungen. Führung einer eigenen Kasse.

• Du bist von A bis Z der Ansprechpartner unserer Gäste während des gesamten Aufenthalts und verantwortlich für den Check-In, Check-Out sowie die Belegungsoptimierung.
• Vorbereitung und Inkasso der Gastrechnungen. Führung einer eigenen Kasse.

• Führung und Organisation des gesamten Betriebes, F&B, Rooms und MICE
• Wahrnehmung der Gastgeber- und Vorbildrolle - Vorleben der ZFV und Sorell Werte und Umsetzung/Einhaltung der Sorell «Service Excellence Standards»

• Als Captain steuerst du das Hotel operativ und strategisch und prägst Kultur, Performance und Atmosphäre des Hauses
• Gesamtverantwortung für den operativen und wirtschaftlichen Erfolg des Hotels
• Führung, Motivation und Weiterentwicklung eines internationalen Teams über alle Abteilungen hinweg

• Take actively part in all perspectives of the reservation process
• Play with prices and ideas to have the optimal occupancy at the best price
• Smile through the phone and e-mail to sell not only a product but an experience
• Maintain highest standards of a 5* superior hotel

• Delivering food and drink service through our restaurants
• Make sure our restaurants always look perfect for our guests
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently

• Maintain highest standards of a 5* superior hotel reception
• Make sure all guests receive prompt and personal recognition
• Manage and motivating your team in order to provide a high standard of service
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership

• Empfang der Gäste, Bereitstellung von Informationen über die Spa-Angebote und -Einrichtungen sowie Unterstützung bei der Orientierung im Spa-Bereich
• Sicherstellen, dass alle Behandlungsräume sauber, ordentlich und gut ausgestattet sind, um eine angenehme Erfahrung für die Gäste zu gewährleisten

• Erschaffen von MOWow Moments, die unsere Gäste überraschen und inspirieren.
• Zusammenarbeit mit externen Partnern, um einzigartige Erlebnisse für unsere Gäste zu gestalten.
• Ausgezeichnetes Wissen über kulturelle, sportliche und andere Aktivitäten in Wien und Umgebung.

• Planung, Organisation und Koordination des Concierge-Desks sowohl im Hotel Mandarin Oriental Vienna als auch in den Mandarin Oriental Vienna Residences.
• Aufrechterhaltung der Gästezufriedenheit auf dem Niveau von Mandarin Oriental.

• Professional consultation and care for our guests
• Proper serving of food and beverages
• Ensuring adherence to our high service quality standards
• Preparation of mise en place, table setting, and cleaning tasks in the restaurant area
• Supporting supervisors in managing daily operations

• Professional advice and customer care for our guests
• Professional serving of food and drinks
• Complying with our high-quality standards
• Preparing the required mise-en-place, covering and cleaning work in the restaurant area
• Supporting your superiors in their daily tasks

Working under the guidance of the Banquet Head Chef, be able to organize the team and workflow to execute the menu dishes according to the recipes and user guides in a high volume atmosphere for our guests....

• Professional advice and customer care for our guests
• Professional serving of food and drinks
• Complying with our high-quality standards
• Preparing the required mise-en-place, covering and cleaning work in the In Room Dining area
• Supporting your Chef de Rangs in their daily tasks

Working under the guidance of the Executive Sous Chef, be able to organize the team and workflow to execute the menu dishes according to the recipes and user guides in a high volume atmosphere for our guests....

• Welcoming the guests to the restaurant
• Helping with the wardrobe
• Seating the guests according to the plan
• Presentation of the menus
• Handling calls and queries
• Managing table reservations and walk-ins
• Complying with hygiene regulations and cleanliness within the framework of the HACCP guidelines

• Active contribution to hotel strategy as a key member representing the kitchen operations
• Full responsibility for budgeting, cost control, and performance analysis within the Culinary Division

• Successfully completed vocational training in the hotel industry, with front office experience in upscale hospitality
• Strong team player with excellent organizational and time management skills
• Proficient in computer systems with solid knowledge of Property Management Systems (PMS)

• Professional advice and customer care for our guests
• Professional serving of food and drinks
• Complying with our high-quality standards
• Preparing the required mise-en-place, covering and cleaning work in the restaurant area
• Supporting your superiors in their daily tasks

• Responsible, together with the night team, for security and guest services at night
• Carrying out the closing of the day
• Ensuring compliance with health and safety regulations
• Responsible for the reception tasks at night
• Assisting with billing and invoicing
• Friendly check-in and check-out of our guests