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• Leading the Front Office: Manage and supervise the Front Office team, ensuring an outstanding guest experience.
• Team Management: Oversee daily operations, support continuous team development, provide mentoring, and conduct performance evaluations.

• Support and implement new Talent Development initiatives.
• Identify internal and external talents* that match Kempinski's DNA values.
• Support career development by training, cross exposure, task force assignments and transfers.

• Create a unique wine list for St. Moritz newest hotel
• Bring-in your expertise to select the best labels for our customers
• Share your passion about wine with the team
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services

• Maintain highest standards of a 5* superior hotel reception
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently
• Take responsibility in any part of the operational process

Create Memorable Guest Experiences: Ensure that every guest enjoys an unforgettable journey from the moment they arrive until their departure. You'll assist with planning and enhancing their stay in Zermatt, always listening carefully to their needs and requests....

• Maintain highest standards of a 5* superior hotel
• Take advantage of your connections and make the impossible possible
• saying no is not an option for you, you will always find something suitable
• Help guest to explore our neighbourhood
• Create memorable, lasting and individual experiences

• Take actively part in all perspectives of the reservation process
• Play with prices and ideas to have the optimal occupancy at the best price
• Smile through the phone and e-mail to sell not only a product but an experience
• Maintain highest standards of a 5* superior hotel

• Lead all perspectives of the reservation process
• Play with prices and ideas to have the optimal occupancy at the best price
• Smile through the phone and e-mail to sell not only a product but an experience
• Maintain highest standards of a 5* superior hotel

• Make sure
• Make sure our restaurants always look perfect for our guests
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Take responsibility in any part of the operational process
• Have fun and broaden always your horizon

• Delivering food and drink service through our restaurantse
• Maintain the general overview and lead your team with pride
• Make sure our restaurants always look perfect for our guests
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services

• Delivering food and drink service through our restaurants
• Make sure our restaurants always look perfect for our guests
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently

• All rules & regulations are strictly established and adhered within the hotel including hotel's policy on fire and safety as well as hygiene regulations including HACCP.
• The sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.