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• Deliver outstanding Guest service: Be a warm, attentive, and reassuring presence throughout the night.
• Welcome late arrivals and early departures: Make every check-in and check-out smooth, personal, and effortless.

• Deliver outstanding Guest service: Treat every Guest with warmth, care, and attention to detail.
• Be the face of PURO: Create memorable first and last impressions at check-in and check-out.
• Provide seamless front desk support: Handle reservations, payments, and inquiries with ease.

Ihre Aufgaben -Führung, Motivation und Entweicklung des Front-Office-Teams - Betreuung unserer Gäste während des gesamten Aufenthalts - Sicherstellung eines herzlichen und individuellen Empfangs - Professioneller Check-in und Check-out - Verantwortung für einen reibungslosen Aglauf an der Rezeption...

• Lead all perspectives of the reservation process
• Play with prices and ideas to have the optimal occupancy at the best price
• Smile through the phone and e-mail to sell not only a product but an experience
• Maintain highest standards of a 5* superior hotel

• Maintain highest standards of a 5* superior hotel reception
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently
• Take responsibility in any part of the operational process