Üzleti támogató központok állások, munkák Németországban

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• be part of our dynamic, intercultural, interdisciplinary and international team and support us in running projects and initiatives
• be exposed to a demanding mix of operational, tactical, and strategic tasks and projects.

• Lead a small team (up to 3 staff), fostering high performance and collaboration.
• Lead the delivery and continuous improvement of the Project Management Office (PMO), ensuring robust governance and alignment with DBT's strategic objectives.

• Support global Market Access projects end‑to‑end: planning, timelines, task tracking, and follow‑up
• Organize global meetings and workshops (agendas, materials, minutes, actions)
• Actively support coordination and communication between Global and Local Market Access teams

• Align customer needs and vision with SAP BTP solutions early in the sales cycle
• Showcasing SAP solutions addressing customers' specific business requirements
• Mapping product capabilities to business requirements
• Responding to inquiries from customers within set deadlines, focusing on customer success

• Lead continuous improvement and automation initiatives to streamline workflows, enhance productivity, and reduce operational costs.
• Analysing operational processes to identify and implement opportunities for optimisation, efficiency and cost reduction

Actionable Reporting: Use SQL, Python, or SAS to extract and analyze data, and build interactive Tableau dashboards that directly support business decisions and strategy....