Field service commissioning engineer állás, munka

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Support of the global CRM Manager in administrative tasks as well as in the implementation of best practices
• CRM first-line support for Salesforce managers and IT in local subsidiaries
• Creation of Veeva and Salesforce reports
• Setting up new users in Veeva and Salesforce

You will identify and document As-Is and further design To-Be business processes and their application-side execution on a global level. Ensuring that To-Be processes are aligned with our future ERP platform (S4/HANA) and the CRM platform (Salesforce) standards as much as possible, especially in...

• Lead continuous improvement and automation initiatives to streamline workflows, enhance productivity, and reduce operational costs.
• Analysing operational processes to identify and implement opportunities for optimisation, efficiency and cost reduction

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.