It állások Külföldön (Üzleti támogató központok)

• Provide operational support to help customers meet their Electronic Monitoring (EM) objectives, including timely and accurate equipment deliveries and technical advice.
• Support the delivery of training and knowledge sharing sessions, both upon request and by identifying areas for improvement.

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

Support development of corporate strategy in close alignment with senior leadership vision and objectives by conducting deep, insightful market / trend / competitor analysis and identifying & assessing strategic opportunities for BMG...

Defining the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk...

• Collaborate with a global team and work with colleagues from diverse cultures to gain broad perspectives and insights
• Learn cutting‑edge technologies with in‑depth knowledge of Microsoft Entra ID and how it strengthens organizational security

• Define project scope, objectives, and deliverables.
• Create detailed project plans, including timelines, milestones, and resource allocation.
• Assign tasks and responsibilities to team members.
• Facilitate communication and collaboration across departments and stakeholders.

Taking responsibility: Collaboration and further development of processes and tools from Enterprise Architecture Management (e.g., in LeanIX, ServiceNow, BIC Process Design)...

Support the operational governance of the global reporting platform, working closely with business and technical product owners to ensure stability and continuous enhancement...

• Act as main contact person for business users within the support organization for the SAP logistics area and supporting systems
• Work on SAP projects representing the logistics modules (large company projects and SAP rollouts)

- Support building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD) - Design, develop, and maintain automation tasks using Python to facilitate smooth execution - Troubleshoot and resolve issues related to...

• Process & Standards: Design, implement and maintain project management methodologies, processes, and best practices
• Planning & Execution: Project planning, scheduling, defining scope, setting milestones, and allocating resources

• Shape and implement go‑to‑market strategies to build customer‑centric, scalable sales organisations across the portfolio
• Define market approaches and commercial models to unlock growth and improve sales effectiveness

• Assist in data collection, cleaning, and organisation for marketing and commercial projects
• Support campaign and performance analyses under the guidance of experienced analysts

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Leading and coordinating customer onboarding, including onsite demonstrations, trainings, and rollout planning.
• Supporting and assisting with installations, commissioning, and validation of continuous monitoring systems at customer sites.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Project & workshop work – support our Change Management projects and gain valuable experience in cross-functional teams
• Analyzing and evaluating business cases for large transformation and value creation projects

• Take charge of projects and act as a challenging partner in problem-solving.
• Identify and understand the key drivers of business challenges.
• Develop clear project approaches and define the scope of tasks.