It állások Külföldön (Üzleti támogató központok)

• Actively contribute to the smooth running of the general IT infrastructure and services of the organisation.
• Interact verbally and in writing with ITA colleagues and partners to offer first and second level support, possibly using remote access.

Analyze and optimize business processes, promoting best practices in one or two of the domains Customer Service and Logistics & Warehousing, Quality Management...

• Align customer needs and vision with SAP BTP solutions early in the sales cycle
• Showcasing SAP solutions addressing customers' specific business requirements
• Mapping product capabilities to business requirements
• Responding to inquiries from customers within set deadlines, focusing on customer success

• Teilnahme an Herstellerschulungen und Firmenveranstaltungen
• Betreuung und Beratung von bestehenden und neuen Kunden per Telefon und E-Mail
• Du baust eine starke Kundenbindung auf und entwickelst das laufende Geschäft mit deinen Resellern selbstständig

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

• Manage the end-to-end lifecycle of our devices, including provisioning, onboarding of new joiners, and secure offboarding of leavers.
• Administer and continuously improve the macOS environment, specifically MDM standards, application deployment, and configuration management.

• Use visual monitoring tools (spectrograms) to identify specific communication patterns
• Listen to recordings to confirm and classify specific events
• Document findings precisely in Excel
• Review and verify communication records to build a reliable database
• Current student with an analytical mindset

What you'll build We are seeking a highly skilled and motivated professional (f/m/d) to join our Sales & Services team in the Premium Hub Center of Expertise (CoE) for Customer & Vendor Management. You will drive customer success and innovation of SAP's most strategic customers in the area of...

• Challenging and diverse tasks around IT Governance, Risk and Compliance with a high degree of responsibility, such as
• Analyze data from compliance questionnaires and risk documentation (excel)
• Prepare and design presentations for the top management level

• Lead the end-to-end implementation of SAP S/4HANA globally
• Manage project plans, scope, budgets, timelines, and resource allocations.
• Drive delivery of project milestones and ensure successful go-live and stabilization phases

• Lead continuous improvement and automation initiatives to streamline workflows, enhance productivity, and reduce operational costs.
• Analysing operational processes to identify and implement opportunities for optimisation, efficiency and cost reduction

• Responsible for the continual enhancement of a dedicated project management framework aimed at standardizing project and portfolio management practices.
• Coordinate and support the implementation of the framework across the team, ensuring alignment and adoption.

Business Analysis: Analyze business requirements along the full value chain of a globally operating industrial insurer to support our international digitalization strategy...

Support the Finance Process Excellence team at Hapag-Lloyd in the analysis, documentation, and improvement of Order-to-Cash, Procure-to-Pay, Record-to-Report processes...

• Maintain and oversee the Chart of Accounts (CoA) as a key advisor in collaboration with the Accounting Excellence Department.
• Define and manage daproh accounts in the master data governance system (GMDS) and ensure correct mapping to SAP@Kons accounts.

• Coordinate and manage customer projects from initial inquiry to mass production
• Serve as the communication bridge between customers, suppliers, and our Chinese headquarters
• Prepare and maintain project schedules, timelines, and status reports
• Support technical clarifications and documentation processes

• First point of contact (L1) for user support related to the Aderant system (approx. 70%)
• Providing general L1 IT support (approx. 30%) as part of the L1 IT support team (hardware, software, workplace tools, troubleshooting)

• To write manual Test cases for new features and functionalities in Jira Xray
• To execute test cases and document test results and evidence in Jira Xray
• To raise the bugs from testing and following it with developers on bug status

System Administration & Development Manage and enhance SAP Business One (T-SQL version) along with other enterprise systems that keep our global operations running smoothly. Lead the migration of legacy processes to modern 2025+ standards....

• Manage all lifecycle stages of M&A/PMI projects from the Service perspective, including both Due Diligence as well as Post-Merger Integration projects
• Develop and apply upside potential & risk scenario assessment frameworks for Service