Development állások Fóton (Üzleti támogató központok)

• Participating in - and over time leading - early-stage conversations with enterprise prospects.
• Running qualification calls, supporting discovery meetings, and advancing opportunities through defined sales stages.
• Delivering structured product demonstrations to prospective enterprise clients.

• Based on long term relationship with customer, acts as first point of contact at order management, quotation preparations and invoicing
• Lead and review operational performance with the cross functions

Lead and continuously refine CE Online Business customer-facing processes, ensuring a seamless, efficient, and customer-centric operation....

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

• Establish and maintain metadata for relevant data domains, including identification of Critical Data Elements (CDEs), definitions, lineage and system mappings
• Create, maintain and publish metadata using the provided data management tools

Reporting to the People Admin and Payroll Manager, who handles all administrative and people management, this role focuses exclusively on professional excellence and technical guidance....

• Be the process expert by understanding end to end processes, legislation and policies.
• Plan and manage workflow received for the team so that all inputs are completed as per the SLA guidelines.
• Balance priorities for the team to be able to complete all activities according to the schedules.

• Work within the team to ensure TGAP, guidelines, Key Financial Controls, other relevant policies and processes are correctly implemented in the country of responsibility
• Issuing Mall transactions
• Period closure activities
• Checking the accuracy and timelines

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Investigating and resolving issues with wrongly supplier setup
• Investigating, resolving or escalating Oracle Accesses
• Managing the approval hierarchy
• Creating new position in Oracle, location for new CC, Item category
• Ensuring 100% compliance to Audit and any other regulations the process deals with