Data állás, munka

• Investigating and resolving issues with wrongly supplier setup
• Investigating, resolving or escalating Oracle Accesses
• Managing the approval hierarchy
• Creating new position in Oracle, location for new CC, Item category
• Ensuring 100% compliance to Audit and any other regulations the process deals with

•Termékadatlapok kitöltése, frissítése •Termékfotók feltöltése és rendszerezése •Új cikkek rögzítése a webáruház felületén •Egyéb weboldalhoz és webáruházhoz kapcsolódó adminisztratív feladatok •Adatrögzítés és tartalomkezelés pontos, precíz elvégzése ...

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Actively support organizations within the Group in the group-level deep-dive analysis as a consultant with regards to the methods, used tools and desired outcome.
• Conduct systematic reviews and proposals for corrective actions and process improvements to enhance operation.

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Collect and analyse data on project costs, returns, and performance to support decisions on continuation or prioritisation.
• Maintain and update project management tools, methods, and a shared knowledge base to ensure standardisation across the organisation.

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• Preparation and completion of management information through relevant business tools to provide accurate/up to date data
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.

What you will do Act as the main contact for Polish customers (phone & email) Process quotations, orders and complaints in SAP Coordinate with logistics & printing to ensure timely deliveries Provide product information, alternatives and availability updates Support Account Managers...

• Responsible for monitor and validate product data in induction system within agreed time frame (SLA) and defined quality standards.
• Collaborate closely with the Buyers and Suppliers to ensure all requests are processed on time

• Answering support queries via tools, phone and email, keeping daily contact with our employees calling from CC locations
• Resolving HR related issues which can occur in their total employee life cycle
• Providing technical support of HR self-service tools and systems

What You'll Do •Participating in project meetings and taking notes •Reviewing and validating project reports •Assisting with project portfolio administration and documentation •Preparing data and reports for management review •Supporting communication between project teams •Support the Product...

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

The key responsibilities of the Field Service Order Management Intern are to ensure Service Orders & Contracts are well created and booked according to Customer’s Purchase Orders. Ensuring all relevant detailed information are correctly recorded to allow the field service execution team to properly...

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...