Technical állások Budapesten (Üzleti támogató központok)

Prepare, calculate and validate daily refining margin indicators, ensuring the latest benchmark elements, market data, SAP inputs, and internal feeds are accurately reflected in margin calculations used by senior leaders and site teams. Support explanation of variances between planned and realized...

• You follow the execute the Group Supplier onboarding process within SLA
• You use your initiative to escalate or flag aged or sensitive supplier requests to appropriate senior management
• You evaluate supplier-based risks and drive appropriate resolution

• Resolve IT issues as the first point of contact for end‑users (Level 1 IT support).
• Handle customer interactions via phone, email, and ticketing tools.
• Accurately document, log, and administer all received requests in the ticketing system.
• Delegate unresolved issues to the appropriate Level 2 teams.

• Order Management: Accurately capture, validate, and process customer orders in SAP, ensuring compliance with business rules.
• Customer Focus: Deliver high-quality service with precision and a customer-centric mindset.

• Receive request from country or HOP Gatekeeper to create IPT and launch to countries or regions involved.
• Create IPT for Ports, ensuring alignment with country or regional support requirements.

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

Support daily operations and continuous improvement of our Talent & Learning Suites Ensure master data quality through interface monitoring and data testing Set up and maintain user accounts, access roles, and permissions Identify and leverage opportunities for system enhancements Participate in...