Technical állások XVIII. kerületben (Üzleti támogató központok)

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Take full ownership of customer issues and drive them through to resolution.
• Diagnose and troubleshoot hardware and software problems related to connected mobility devices.
• Provide support through phone, chat, and email, ensuring every interaction is helpful, clear, and efficient.

• Iparági szakértőként műszaki támogatás nyújtása belső és külső partnerek részére, technikai megkeresések kezelése
• Hibafeltárás, reklamációk szakszerű kivizsgálása és kezelése
• Homologizációs folyamatok koordinálása, kapcsolattartás OEM partnerekkel

A forgalmazott eszközök értékesítése disztribúciós és szubdisztribúciós csatornákon – rajtad áll, hogy a megoldásaink meghódítsák a piacot....

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required

• Tűzjelző- és biztonságtechnikai rendszerekre vonatkozó projekt árajánlatok készítése
• A bejövő igények és információk alapján az optimális műszaki tartalom és árajánlat összeállítása
• A kivitelező és tervező partnerek napi szintű műszaki támogatása, e-mail és telefonos kapcsolattartás

• Provide presales solution architecture services for an assigned client base 
• Collaborate with Sales teams to design and position competitive solutions aligned with client needs 

• Service window: Monday to Friday 8 am - 6 am
• On site work once a week
• Provide exceptional support for our applications and associated services

• Manage end-to-end recruitment: from sourcing candidates to releasing offer letters
• Source talent through multiple channels and maintain a strong candidate pipeline
• Conduct pre-screening and HR interviews, and coordinate technical and management rounds

Provide exceptional technical support for the company’s eSignature component of the DAC...

• Lead end-to-end delivery of Cloud and AI enablement programmes, managing timelines, risks, and resources.
• Act as the subject matter expert for Cloud and AI solutions, providing guidance to technical and non-technical stakeholders.

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Assist in the development and maintenance of RPA solutions to automate business processes.
• Collaborate with stakeholders to identify automation opportunities and enhance existing workflows.
• Build and manage Power BI reports to monitor automation performance.

• Actively support organizations within the Group in the group-level deep-dive analysis as a consultant with regards to the methods, used tools and desired outcome.
• Conduct systematic reviews and proposals for corrective actions and process improvements to enhance operation.

• Support the operationalisation of Vodafone’s Data Governance framework, ensuring compliance with regulatory requirements and internal standards.
• Lead the implementation and adoption of Collibra as the central metadata repository across Vodafone Markets and Group Functions.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Prepare monthly settlements, bilateral deal positions, and deal true-ups at the end of each deal period in line with operational priorities.
• Manage a designated portfolio of carriers, ensuring timely settlements and resolving billing or settlement disputes.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool