Leader állások XXIII. kerületben (Üzleti támogató központok)

Csatlakozz az LPP-hez, Közép- és Kelet-Európa egyik legdinamikusabban növekvő divatvállalata vagyunk, amely közel 3500 üzlettel és öt ikonikus márkával – Reserved, Cropp, House, Mohito és Sinsay – van jelen világszerte. Magyarország kiemelt piac számunkra, ahol stabil háttérrel és hosszú távú...

• 15–20 fős analitikai laborcsapat operatív vezetése
• A csapat stabil, szabályozott és határidő‑követő működésének biztosítása
• A napi működés koordinálása, kapacitások, feladatprioritások, erőforrások szervezése, a minőségi munkavégzés fenntartása

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Processing, reporting and booking invoices or other cost information from partners.
• Analyzing and controlling partner costs and partner statements; calculating licensee and agency fees.
• Issuing invoices / bills and credit notes to partners.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Prepare outgoing orders in our warehouse. (Picking, scanning, packaging.)
• Receive deliveries, communicate with clients and carriers, track shipments, and manage inventory in the logistics system
• Supervise warehouse stock handling
• Coordinate the transport and storage of products and materials

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Collaborate with internal teams (Sales, Finance, etc.)

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

Be a role model and provide an exceptional customer service experience to our external customers and internal stakeholders in the field of order entry, order management, quotations, and master data....

What You’ll Do: •Overall Administration support of daily work of HR Leader and HR Team (booking invoices, handling and registering contracts, keep close contact with Legal Department and Finance Department) •Update information and data on Intranet and company documents •Managing business card...

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Working directly with business partners to understand their business requirements and ensure networking projects are properly designed and implemented.
• Identify, design, implement and document networking solutions that meet business needs and organizational standards.

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps Troubleshoots and resolves issues; coaches, mentors and encourages users Participates in special projects as requested Mentors and coaches on technical solutions Serves as...