Tools coordinator állások Budapesten (Üzleti támogató központok)

Reporting to the People Admin and Payroll Manager, who handles all administrative and people management, this role focuses exclusively on professional excellence and technical guidance....

• Preparation and completion of management information through relevant business tools to provide accurate/up to date data
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.

• Handle daily service operations tasks to support overall team goals and ensure service levels are met.
• Monitor key performance indicators (KPIs) and contribute to operational targets by maintaining accuracy, speed, and quality.

• Lead end-to-end delivery of Cloud and AI enablement programmes, managing timelines, risks, and resources.
• Act as the subject matter expert for Cloud and AI solutions, providing guidance to technical and non-technical stakeholders.

Head multi-tiered support operations (L1, L2, L3) Lead Service Operations Managers Ensure smooth 24/7/365 operations Support commercial activities including RFP responses, onboarding of new clients, and expanding ongoing engagements Report on division KPIs, health status, and risks Manage incidents...