Értékesítés állások, munkák Üzleti támogató központok területen

Shape and execute the global CRM and client strategy, aligning commercial goals, customer insights, and lifecycle stages to drive engagement, retention, and predictable growth....

• Lead and execute corporate strategy development projects, including supply and demand platform management
• Design and implement go-to-market and commercialization strategies for new and existing products and services

• Align customer needs and vision with SAP BTP solutions early in the sales cycle
• Showcasing SAP solutions addressing customers' specific business requirements
• Mapping product capabilities to business requirements
• Responding to inquiries from customers within set deadlines, focusing on customer success

• Working on business analytics topics related to the sales performance of digital products within the connected car ecosystem
• Using cloud-based analytics tools such as Databricks, Power BI, Microsoft Azure, and GitHub
• Supporting stakeholders across more than 50 markets through direct collaboration

Have in depth knowledge of customers, understand their needs and have strong knowledge of the business, products and processes....

• Leading and coordinating customer onboarding, including onsite demonstrations, trainings, and rollout planning.
• Supporting and assisting with installations, commissioning, and validation of continuous monitoring systems at customer sites.

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Project & workshop work – support our Change Management projects and gain valuable experience in cross-functional teams
• Analyzing and evaluating business cases for large transformation and value creation projects

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.