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• Performing complete, stringent and timely training and learning related administrative and organizational tasks
• Providing insight, Tier 2 support and explanation on learning system (Cornerstone)
• Administering and updating learning catalog
• Managing course enrollments for learners

• Coordination of subchapter operations
• Onboarding and mentoring of team members
• Ensuring team proficiency in executing high-impact digital campaigns
• Providing strategic vision and direction
• Optimizing processes
• Managing escalations
• Ensuring seamless coordination among teams to achieve organizational goals

• Day-to-day production of digital marketing campaigns and programs in the Global Digital Hub for the Marketing Automation Chapter
• Support of business partners and stakeholders in owning and executing digital marketing programs and projects

• Learning needs analysis and partnership with internal customers for course content input
• Planning, organizing and developing training content to meet specific training needs
• Using authoring tools and software to create and modify e-content
• Focusing on high-quality, well-functioning eLearning courses

• Creating and maintaining document templates in Global P&C Document Management Solution according to guidelines and guidance from Template Requesters
• Supporting the implementation of template automations in other P&C systems (e.g. ServiceNow, Workday)

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Leading a high-performing HR operations team
• Ensuring efficient, customer-focused service delivery
• Team leadership
• Workload management
• Coaching and performance optimization
• Driving process improvements, compliance, and operational excellence
• Building, leading and managing a strong and collaborative team

• Cultivation of strong strategic partnerships with key senior global business stakeholders
• Development and support of short- and long-term learning strategies aligned with business goals
• Provision of subject matter expertise in adult learning and leadership of complex learning projects and programs

• Research PHP, Magento or Shopware performance topics, and analyze and mine our aggregated performance data for valuable insights to write about
• Produce content about PHP, performance, profiling, and Tideways for blog posts, videos, podcasts, webinars, or conferences

Lead, mentor, and align a rapidly growing internal team (currently 8) and an external 5-agent call center partner to operate as one unified, high-performing unit....

• Take the lead in high-impact SAP projects, with focus on SAP Cloud ERP transformation journeys from initial idea to successful go-live
• Own the full project lifecycle: scope, timeline, budget, risks and quality – and keep everything on track

Be responsible for the People Operations day-to-day operations throughout the entire employee lifecycle from onboarding to offboarding, within our European Countries...

• Issuing reference letters adhering to quality standards and legal deadlines
• Managing reference letter tool and ticketing system to meet KPIs and SLAs
• Providing professional customer service and developing key stakeholder relationships
• Advising partners on adoption of new ways of working

• Leading a team of HR generalists providing first-line support to German-based employees
• Managing a diverse and high-impact portfolio including Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Track initiatives primarily against business outcomes, financial and non financial value, and strategic contribution
• Ensure transparency between planned and realized impact
• Identify and escalate risks to value realization early
• Maintain a clear, integrated view of the initiative portfolio

Design and launch scalable, data-driven pipeline generation programs for Central Europe from the ground up - including playbooks, targeting logic, and campaign-based GTM motions...

• Playing an active part in the life cycle of digital solutions roadmap
• Owning and executing digital projects to enable relevant stakeholders' accountability for business outcomes
• Identifying areas for improvements, process changes and best practices
• Providing training