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• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Match the corresponding purchase orders/supporting documentation to incoming invoices in our ERP system
• Prepare monthly vendor statement reconciliation, investigate and follow-up on the queried and escalated items
• Prioritize the processing of non-FTM invoices, manually book and/or investigate further

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

Data Analysis & Reporting: You will assist in the analysis of promotional effectiveness, price discrepancies, and competitor activities, contributing to insightful reports....

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Lead, mentor, and support a team of full stack developers, building a collaborative and inclusive team environment
• Provide technical direction, guidance, and best practice standards across development, design, and user experience

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion

• Detailing the solution design in close cooperation with solution architects
• Configuring and delivering business applications and process solutions using Power Apps and Power Automate

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• az e- learning (elsősorban Moodle) rendszerek napi szintű felügyelete és működésének biztosítása • Moodle verziófrissítések előkészítése és végrehajtása • patch-ek telepítése • plugin-ek kompatibilitási vizsgálata és kihelyezése • kapcsolódó rendszerekkel az integráció biztosítása •...

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

Effective cash collection and monitoring of customer accounts /or own portfolio – may be cross-business or cross-country responsibility/ consistent with BP’s credit standard & policies and preparing collection reports....

• Respond to customer inquiries and issues through various channels (e.g., phone, email, chat) in a timely and professional manner.
• Diagnose and resolve customer problems efficiently, escalating complex issues when necessary.

Interact with customers / stakeholders in a professional, friendly and efficient manner and raise concerns about meeting service levels or deadlines...

• Performing complete, stringent and timely training and learning related administrative and organizational tasks
• Providing insight, Tier 2 support and explanation on learning system (Cornerstone)
• Administering and updating learning catalog
• Managing course enrollments for learners