Junior software developer állások, munkák Üzleti támogató központok területen

After an comprehensive training, you will be responsible for looking after customers from a defined customer base and expanding your customer base through targeted new customer acquisition in cooperation with our sales force...

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

• Assist in data collection, cleaning, and organisation for marketing and commercial projects
• Support campaign and performance analyses under the guidance of experienced analysts

Leitung und Management des Teams, Unterstützung bei der Weiterentwicklung und Förderung der Leistungsfähigkeit und Ressourcenplanung und Terminierung von Servicebesuchen zur Sicherstellung der SLA-Einhaltung....

• Ensuring risk items are addressed in a timely manner through effective prioritisation of tasks.
• Proactively managing the trade allocation process to ensure timely execution of trade confirmations.
• Effectively driving forward business processes and client initiatives.

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

- Support building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD) - Design, develop, and maintain automation tasks using Python to facilitate smooth execution - Troubleshoot and resolve issues related to...

Taking responsibility: Collaboration and further development of processes and tools from Enterprise Architecture Management (e.g., in LeanIX, ServiceNow, BIC Process Design)...

• Project & workshop work – support our Change Management projects and gain valuable experience in cross-functional teams
• Analyzing and evaluating business cases for large transformation and value creation projects

Have in depth knowledge of customers, understand their needs and have strong knowledge of the business, products and processes....

• Responsible for the preparation and implementation of the entire payroll process for the Swiss branches
• Maintaining correct and complete personnel and payroll accounting
• On- and offboarding administration such as (de-)registration of social & health insurances

• Develop comprehensive project plans, outlining objectives, timelines, resources, and deliverables.
• Collaborate with stakeholders to define project scope, goals, and success criteria.
• Provide strategic direction and vision to project teams, ensuring alignment with organizational objectives.

• Leading and coordinating customer onboarding, including onsite demonstrations, trainings, and rollout planning.
• Supporting and assisting with installations, commissioning, and validation of continuous monitoring systems at customer sites.