Lead operator állások, munkák Üzleti támogató központok területen

• Be the process expert by understanding end to end processes, legislation and policies.
• Plan and manage workflow received for the team so that all inputs are completed as per the SLA guidelines.
• Balance priorities for the team to be able to complete all activities according to the schedules.

- Telefonos ügyféltámogatás nyújtása német nyelven - Bejövő hívások kezelése, ügyfelek tájékoztatása - Adminisztrációs feladatok pontos elvégzése - Problémák megoldása - Partnerekkel és ügyfelekkel való kapcsolattartás...

Reporting to the People Admin and Payroll Manager, who handles all administrative and people management, this role focuses exclusively on professional excellence and technical guidance....

• AI alkalmazási elvek, irányelvek és standardok kidolgozása
• AI használathoz kapcsolódó keret  és kontrollrendszer kialakítása és működtetése
• Promptolási és AI alapú munkamódszerek minőségi standardjainak meghatározása

• Define and execute the VOIS pricing strategy and commercial roadmap.
• Develop innovative commercial models balancing growth and profitability.
• Lead annual pricing refreshes, updating cost inputs and price books.
• Act as a subject matter expert for digital pricing tools and business requirements.

• Post-contract commercial subject matter expertise with demonstrable ability in data analysis and contract management skills.
• Support contractual negotiations,.
• Knowledge of contract change management and project management experience.

• Lead global end-to-end Order-to-Cash (OTC) service delivery
• Own global OTC process design, standards, documentation, and governance
• Ensure high-quality, compliant, and timely OTC operations worldwide
• Drive value creation through automation, digitization, and data-driven insights

• Build and maintain strong strategic partnerships
• Lead annual negotiations and manage contractual agreements
• Develop and execute customer-specific business plans and yearly strategies
• Analyze market data, sell-out reports, and category insights to identify growth opportunities

• Drive and track value creation across service towers, ensuring measurable business impact
• Lead and embed a culture of continuous improvement aligned with enterprise objectives
• Integrate and evolve process innovation & excellence capabilities into a unified Service Excellence function

• Maintain the contact with suppliers and customers on logistics field • Provide the right Logistics Information to internal and external customers (stock level, delivery date, lead time, etc.) • Control logistic service level and deploy actions to boost customer satisfaction • Follow up the DC’s...

• Hatékony, üzleti célokra optimalizált promptok készítése (Copilot Chat és Google Gemini)
• Komplexebb üzleti kérdések strukturálása AI‑használatra
• AI‑outputok értelmezése, finomhangolása és validálása
• Meglévő prompt‑minták testreszabása különböző üzleti területekre

• Oversee the logistics team responsible for order processing, shipment preparation, and distribution to distributors
• Supervise customs processes, import/export documentation, and compliance with EU regulations
• Manage warehouse operations, inventory levels, and stock accuracy

• Potenciális és meglévő ügyfelek telefonos megkeresése, hideghívások indítása
• A Coface szolgáltatásainak ismertetése, lead generálás és tárgyalási időpontok egyeztetése a sales managerek részére
• Hívások eredményének rögzítése az ügyviteli rendszerben

Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations...

• Strategic Planning & Budgeting: Manage and coordinate annual business planning, budgeting, and forecasting processes across the Group.
• Performance Reporting: Oversee preparation of monthly, quarterly, and annual reports on corporate performance for top management.

• You gather feedback and information about your solution and market trends through events, surveys, interviews, or legal updates
• You develop your solution in a structured way and create a roadmap for new features
• You coordinate with internal teams and identify what needs to be adapted.

• Lead and drive supplier operational performance, ensuring a resilient supply chain
• Conduct and manage supplier performance reviews
• Align supply and demand, securing supplier capacity proactively
• Support teams during potential supply disruptions
• Build strong, day-to-day relationships with suppliers

Perform checks and evaluate credit limits on new and existing customer accounts within the designated portfolio in line with company policy....

• Provide administrative support executing activities and build an effective relationships with those you support
• Perform duties as needed related to budget, expenses and purchasing processes
• Answer calls and emails, responding to queries and requests appropriately

• Új ügyfelek kutatása, potenciális partnerek azonosítása (lead generálás)
• Ügyfelek telefonos felkeresése - hideghívás
• A cégcsoport termékeinek/szolgáltatásainak bemutatása 
• Adminisztráció és meeting időpont egyeztetés
• CRM rendszer napi szintű használata