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Szakmailag irányítod és összefogod az analitikus CRM és lakossági adatmenedzsment terület munkáját, biztosítva az analitikus szakértők szakmai támogatását, fejlesztését és feladataik összehangolását....

• Develop and implement a Pharma & Med DACH commercial strategy to drive revenue growth and market expansion
• Set sales targets, KPIs, and performance metrics aligned with company growth objectives

• Guidance and development of a customer care organization
• Delivery of exceptional service to customers including order entry, order fulfillment, and complaints resolution activities
• Support of operational excellence
• Creation of a culture of continuous improvement and innovation

• Definition and ownership of the vision, objectives, and roadmap for digital value streams
• Representation of customer needs and digital trends for future capability development
• Leadership of ongoing enhancements and innovation across digital streams

• Operative and strategic leadership and further development of the entire sales division
• Steering all sales activities to open new markets and customer segments, particularly in international export markets