Junior software developer állások Németországban (Ügyféltámogatás, adminisztráció)

• Being responsible for a specific portfolio of Digital Experience customers
• Work with clients and partners to ensure that customers are successfully using the solutions and keep them
• Support our customers with specific solution resources available and with their issues and concerns (as needed)

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

• Understand the operational side of environmental commodities trade processes.
• Support process improvements and optimizations across Trade Operations, and Tickets teams.
• Maintain and optimize data integrity across systems to support accurate and reliable business operations.

• Provide crucial support to the Reefer Product Excellence in Hamburg, assisting in various tasks to ensure smooth business handling of our clients businesses
• Support customers of Hapag-Lloyd LIVE
• Collaborate closely with team members

• Identify, compare, and group similar or duplicate inputs written in different formats or languages.
• Ensure consistency and quality across all entries by maintaining clear and accurate mappings.
• Collaborate with internal teams to align data structures and improve the overall user experience.