Kitchen manager in állások, munkák Ügyféltámogatás, adminisztráció kategóriában

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

Be the face and voice of Bitpanda on Telegram, ensuring we maintain a helpful, engaging, and safe community space in German (primarily) and English....

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Support global Market Access projects end‑to‑end: planning, timelines, task tracking, and follow‑up
• Organize global meetings and workshops (agendas, materials, minutes, actions)
• Actively support coordination and communication between Global and Local Market Access teams