Programozó analyst állások XI. kerületben (Ügyfélszolgálat, vevőszolgálat)

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• 15–25 kiemelt kis és nagyvállalati ügyfél önálló gondozása a szerződéskötéstől az éves megújításig és tovább…
• Az ügyfelek üzleti céljainak megértése, success plan-ek kidolgozása és nyomonkövetése
• Upsell és cross-sell lehetőségek azonosítása a meglévő ügyfélbázison belül.

Working with various ERP systems (mainly SAP), Salesforce & Reltio, as well as external tools to classify the accounts in an accurate way; He/she will be supported by the Lead Data Stewards in the various ES EMEA organizations...

Acting as main point of contact between team and client to control processes and assist communication Liaison with clients and third parties such as landlords, tenants, and their agents to ensure uninterrupted use of client premises Sourcing of leases, documents, plans, and photographs from clients...

Acting as main point of contact between team and client to control processes and assist communication Liaison with clients and 3rd parties such as landlords, tenants, and their agents to ensure uninterrupted use of client premises Sourcing of leases, documents, plans, and photographs from clients...

Resolving service tasks for institutional clients and third parties Addressing client needs Identifying process improvement opportunities Leveraging systems and tools to enhance client service work Ensuring timely and accurate responses to high volume service activities Evaluating processes and...

Diligent management of assigned program/s including client servicing Service delivery Exceptions processing Program monitoring Risks reporting Responsibility for daily tasks within the program Monitoring the program process Training program’s stakeholders on GSCF’s services and systems Evaluation...

Coordination and running of launch and change events with all impacted partners Management of onboarding experience by articulating key landmarks to implement new portfolios or desired changes Review of activity dashboard and handling tasks associated with client onboarding activities Provision of...

Building relationships and managing client expectations Developing solutions to service challenges within the firm Driving client experience agenda ensuring transparency and execution in communications Participating in regulatory, platform, and client related projects Owning client service...

- telefonos kommunikáció - rendelésfelvétel - e-mailen kommunikáció - táblázatok kezelése - számlázó program kezelése  ...

Driving and delivering client experience and needs through daily interactions Participating in the continuous improvement of control environment, policies, and procedures Obtaining and reviewing quarterly inclusion reports Analyzing and monitoring monthly/quarterly investor reports data in the...

Understanding MSCI index construction methodologies including ongoing enhancements and new products Mastering MSCI Index tools, applications and usage of MSCI data Assisting global clients via phone and email by answering detailed questions on products and methodology Providing trainings on the...