Informatika állások, munkák Ügyfélszolgálat, vevőszolgálat területen

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

Be the face and voice of Bitpanda on Telegram, ensuring we maintain a helpful, engaging, and safe community space in German (primarily) and English....

• Provide operational support to help customers meet their Electronic Monitoring (EM) objectives, including timely and accurate equipment deliveries and technical advice.
• Support the delivery of training and knowledge sharing sessions, both upon request and by identifying areas for improvement.