Kitchen manager in állások, munkák Ügyfélszolgálat, vevőszolgálat területen

• Utasok fogadása és segítése a check-in pultnál
• Útlevél és utazási dokumentumok ellenőrzése
• Poggyász regisztráció és beszállókártyák kiállítása
• Tájékoztatás magyar és angol nyelven
• Zökkenőmentes beszállítás támogatása
• Váratlan helyzetek gyors, udvarias kezelése

• Provide support to Tesco colleagues
• Troubleshooting, delivering great service experience
• Forwarding maintenance issues to subcontractors
• Take ownership of the issue
• Escalate contacts efficiently
• Please note this position requires working in shifts to support CE Tesco stores 24/7

- Recording and modifying orders; - Handling complaints; - Contacting customers in writing; - Written and verbal communication with foreign colleagues; - Preparing and amending price quotations....

• Ensure excellent customer service throughout company processes to maintain high customer satisfaction
• Act as a key liaison between customers and internal departments (Sales, Production, Logistics)
• Serve as the first point of contact for customers, handling daily business-related inquiries

• Acting as first point of contact for B2B customers via email (approx. 80%) and phone (approx. 20%)
• Handling incoming requests and dispatching cases to the appropriate internal teams
• Creating and managing tickets in internal systems
• Preparing quotations in ticketing systems and/or SAP

• Daily contact with customers (telephone, e-mail)
• High level of customer service
• Handling customer queries and complaints and helping to resolve them
• Receiving/recording customer orders in the ERP system
• Manage customer record systems through online interfaces

• Communicate and correspond with customers, sales force, and internal departments.
• Forward customer RFQs and leads to the sales team.
• Provide administrative support.
• Handle incoming orders and ensure complete processing in SAP, including maintaining customer data.

• Manage and screen shared company email accounts; respond to customer inquiries in writing or forward them to the appropriate department.
• Handle customer notifications, complaints, or clarification requests with professionalism and courtesy.

• Efficient and accurate handling of order entry, follow-up, inventory management, shipping-related tasks, and claims.
• Professional handling of customer calls and complaints.
• High-quality logging of case studies and calls with continuous updates.

• Processing incoming orders via email or web systems and managing the order lifecycle
• Communicating with Polish-speaking customers and handling customer requests
• Preparing quotations and managing basic complaint administration
• Providing customer service support for both clients and the internal team

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• Providing operational support and leadership for a team of 20-25 professionals
• Supporting my team with complex escalation management, liaising with stakeholders on outstanding issues and taking ownership to close issues
• Monitoring the quality and productivity of the team's processes

• Create the Thompson Reuters (TR) templates and manage the annual creation of financial statements using TR
• Support the data gathering for US and statutory audits
• Prepare statistical reporting required on a quarterly and annual basis
• Support process improvement & other projects as requested

- Recording and modifying orders; - Handling complaints; - Contacting customers in writing; - Written and verbal communication with foreign colleagues; - Preparing and amending price quotations....

• Order processing and order management via email and online platforms (few calls only, 2-3/day)
• Sales order tracking.
• Monitor supply outages and react accordingly for incoming and existing orders.
• Backorder management and general customer query management.

• Ensure timely and accurate data entry, storage, maintenance, retrieval, and archiving in full compliance with data security requirements
• Monitor and manage performance against key performance indicators (e.g., customer satisfaction, SLA compliance, transactional accuracy)

• Manage customer inquiries via email and online channels in a professional and proactive manner
• Provide support through social media platforms, WhatsApp, and live chat
• Deliver accurate information about products and services

• Respond to customer inquiries via phone and email with professionalism and clarity
• Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
• Guide customers through product features and best practices
• Escalate technical issues following structured processes

• recording and administration
• gathering further information from the dealer network and competent departments and experts
• providing sales consultations to interested customers
• preparing and submitting customer information responses
• data clarification, customer satisfaction and event-related calls

• Support the Finance and Accounting teams in daily operational activities;
• Assist with data collection and preparation for country-level financial and statutory reporting;
• Support handling of finance-related inquiries by gathering information and escalating to senior team members;