Finance transformation manager állások, munkák Ügyfélszolgálat, vevőszolgálat területen

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Log cases and calls with high-quality standards
• Collaborate with internal teams (Sales, Finance, etc.)

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Log cases and calls with high-quality standards
• Collaborate with internal teams (Sales, Finance, etc.)

• Managing and processing customer orders with accuracy, from entry to invoicing
• Handling order follow-up, stock information, backorder reports, claims, returns, and crediting
• Logging cases and calls to a high standard and providing regular updates until resolution

• Telefonon érkező bejövő hívások kezelése, ügyfelek pontos, szakszerű tájékoztatása;
• A Bank lakossági és vállalati termékeivel és szolgáltatásaival kapcsolatos tájékoztatás nyújtása;
• Telefonon megadott pénzforgalmi műveletekre vonatkozó ügyfélmegbízások kezelése;

• Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Online vállalati számlanyitások teljes körű videóbanki lebonyolítása, az ehhez kapcsolódó rendszer- és adminisztrációs feladatok ellátása.
• KKV ügyfelek szakszerű, gyors, pontos és udvarias kiszolgálása, tájékoztatása.
• Ügyféltámogatás és -kommunikáció a teljes ügyfél életút alatt

Attract new clients and nurture existing relationships by understanding their investment goals. Deliver engaging company presentations and introduce clients to available investment products. Act as the primary point of contact, resolving client queries with a personalized approach. Regularly...

• Manage standard orders and periodic promotional orders across our European sales regions (France, Germany, Italy, Portugal, Spain, Switzerland, Eastern Europe, and the EMEA region)
• Take responsibility for coordinating the entire order-to-cash process

• Responsible for retail areas
• Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
• Use negotiation tools to determine a customer's reason for delinquency

• Building, leading, and strategically developing the Client Success team for the German and Austrian brokerage markets
• Setting clear goals with a strong focus on client satisfaction and long-term retention

Reporting to the After-Sales Services Customer Service Senior Manager, you ensure consistent After-Sales Services pricing and contribute to the development of commercial communications. Within this scope, you act as the key liaison for all Watch Business Unit policies.   _CREATION AND BENCHMARKING...

• Advising and selling precious metals (gold, silver) to private and business customers
• Supporting existing customers 
• Advising on safe deposit boxes, secure storage, and duty-free warehouse solutions
• Processing of purchase and sale transactions