Junior controller állások, munkák telefonos ügyfélszolgálat kategóriában

Respond to all calls, emails, and common requests for technical 1st level support....

• Handling customer inquiries via phone and email
• Independently managing operational tasks related to account maintenance
• Managing and processing credit card requests
• Reviewing and supporting customers in cases of credit denial
• Commercial training or equivalent

Ügyfélélmény növelése Értékesítési csapat támogatása Vevői hívások fogadása Telefonos információ átadás a termékek kapcsán Felmerülő reklamációk kezelése Rendelések kapcsán felmerülő kérdések megválaszolása Garanciális esetek adminisztrációja, ügyintézése E-mailek megválaszolása A feladatkörhöz...

Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks Responds effectively by understanding and listening to customer needs to deliver great service Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)...

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

Customer Relationship Management: Support of ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication. This includes setting up email workflows, success analysis and customer data management....