Program állások, munkák Svájcban

• Ensure the daily implementation of Concierge service standards and protocols.
• Oversee guest reception from arrival to departure and manage complex - Concierge requests.
• Supervise Concierge operations, including reservations, billing, and cash handling.

• Sales conversations, acceptance and processing of written and telephone reservations
• Correspondence in German, English, and French
• Advising guests on prices and room categories
• Creating and updating reservations
• Preparing offers, confirmations, etc., in German, English, and French

• Manage all reservation channels (PMS, IBE, GDS, OTAs, email, phone, wholesalers, corporate and group requests).
• Ensure response time standards and high reservation accuracy.
• Maintain PMS integrity, rate codes, availability, deposits, and billing instructions.

• Handling late check-ins and early check-outs
• Operating the telephone switchboard and performing basic administrative tasks
• Checking daily service reports
• Performing general cleaning duties
• Guest care and providing services

Student UX Researcher (f/m/d) | 20-30% | Hybrid working model | Zurich Switzerland Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We...