Call center állások, munkák Svájcban

• Building up your own portfolio in an experienced private banking team with additional support from internal departments
• Focus on the acquisition and expansion of longterm client relationships in the high net worth individual segment or intermediaries

• Handling customer inquiries via phone and email
• Independently managing operational tasks related to account maintenance
• Managing and processing credit card requests
• Reviewing and supporting customers in cases of credit denial
• Commercial training or equivalent

• Account management and project acquisition with a focus on OEM volume applications
• Processing customer enquiries, preparing and tracking quotations, and documentation in CRM
• Participation in trade fairs and conferences

Manage prospect enquiries with professional urgency, facilitating seamless transitions from initial contact to long-term partnership through structured onboarding processes rooted in trust....

• Full revenue responsibility for the country sales (France, Germany, Italy, Spain and United Kingdom) including forecasting and target performance achievement
• Act as a trusted partner and advisor as Buhlmann main contact to customers

• Manage and develop existing client relationships (Key Account Management)
• Acquire new business customers in Western Switzerland
• Analyze client needs and create tailored solutions
• Plan and execute strategic sales activities

• Order processing: Creation, handling, and tracking of customer orders and invoicing
• Handling of quotes and customer inquiries via phone and email

Lead & Develop the Account Management Team: Manage and coach Account Managers across two locations, ensuring strong performance, customer focus, and alignment with company Leadership Principles, while serving as a strategic point of contact for key or escalated customers....

• Providing professional and friendly support to our e-commerce customers via phone, chat, and other communication channels.
• Assisting customers with inquiries about products, orders, and services.
• Resolving customer issues efficiently and ensuring a high level of satisfaction.

Act as the primary point of contact, building long-term relationships with clients through a deep understanding of clients’ business models, industries, and financial needs....

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Provide best in class Customer Service to aircraft Owners, Operators, CAMOs, and Pilatus Authorized Service Centers
• Build and sustain strong customer relationships to promote trust and long-term engagement.

Commercial qualification with an advanced further education (e.g. Business Administrator) or a university degree in Business Administration...

• You ensure smooth day to day store operations and support the team directly on the shop floor
• You lead a team of around 12 employees both professionally and in people management
• You recruit new store employees and take care of their onboarding

• Secure the fastest response time and quality of customer services and support requests
• Lead, develop and guide the organization to meet the set targets and goals
• Active participation in developing the services and support processes within Maillefer Aftermarket

• Strategic Account Leadership & Business Development
• Performance & Data-Driven Growth
• Brand Experience & Market Presence
• Team Leadership & Development

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Take ownership of device pricing for both B2C and B2B service subscriptions.
• Manage and optimise subscriber acquisition and retention costs.
• Lead and implement indirect channel device strategy and action plans.
• Conduct competitive benchmarks and deliver ad-hoc analyses.

Lead and deliver challenging ServiceNow projects across Enterprise Service Management transformations, working either within larger teams or as a trusted advisor on specialized engagements...