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• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• SAP modulok (AA, MM, SD, FI, CO, PM, Bázis) rendszertámogatása
• SAP Help-Desk rendszerbe érkező hibajegyek, hibaelhárítási folyamatok menedzselése
• SAP támogatási és fejlesztési feladatok meghatározása, igények kidolgozása, megvalósításban való közreműködés

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Act as the first point of contact for end users and resolve IT issues at first level
• Handle user requests via phone, email, and support tools in line with SLAs
• Accurately document cases and actions in the ticketing system
• Escalate unresolved issues to Level 2 teams and follow up through resolution

• Üzleti igények és problémák feltárása az érintett területekkel együttműködve
• Folyamatok elemzése, egyszerűsítése és digitalizációs lehetőségeinek azonosítása
• Megoldási koncepciók kidolgozása az üzleti igények alapján

Act as a Finance Business Partner for MOL Group functional units and support planning and reporting processes across MOL, Slovnaft, INA and other Group companies....

• Partner with functional leaders and stakeholders across the Group to support strategic and operational decision-making.
• Provide proactive financial analyses, recommendations, and business insights.

• Lead end-to-end design initiatives, from discovery and planning through execution and stakeholder presentations
• Collaborate with product managers, designers, and analysts to identify business and user needs and prioritize opportunities

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Learn and use groundbreaking technologies.
• Engineers will apply advanced troubleshooting techniques to provide unique solutions for our customers and lead customer interactions by thoughtfully working with them to dive deep into the issue and get the root cause.

• Lead and oversee the cluster IT/BPO project and IRR portfolio, ensuring prioritization, value realization, and strategic alignment.
• Manage budgets, business cases, investment requests, and cost-control activities with a strong focus on governance and financial transparency.

• Document approved definitions and DQ rules
• Maintain data catalog, glossary, lineage, and definitions
• Ensure data consistency and traceability
• Classify data assets and manage data sharing agreements, ensure data readiness
• Document and work on global data standards and data quality rules

• Be the first point of contact for IT-related questions via phone, email, chat, and ticketing systems
• Support users in German and English
• Troubleshoot common hardware, software, and access-related issues
• Log and track incidents in our ITSM system
• Escalate more complex issues to specialist teams

• Design, implement, and strengthen security protection for IT cloud platforms, ensuring security at both infrastructure and application layers
• Participate in regular red-team/blue-team exercises, identify system vulnerabilities and security weaknesses, and propose remediation plans

• Lead customer workshops and understand business requirements
• Design Microsoft-based solutions across Azure, Microsoft 365, Power Platform, Dynamics 365, Data & AI, and Security
• Support RFPs, proposals, presentations, and solution discussions

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

Upsell existing customers and New Customer Acquisition: Independently identify and acquire new and existing customers across various industries, focusing on small and medium-sized businesses. ....

• Manage accounts payable processes, monitor invoice workflows, and ensure timely processing
• Perform bank and balance account reconciliations
• Manage expense reporting and related accounting activities
• Handle intercompany invoicing and reconciliations
• Be part of Ad hoc tasks and projects

• Supporting the execution of the Downstream Digital strategy and ensuring alignment between business needs and digital ambitions.
• Identifying scope, schedule, and dependency conflicts while supporting resolution and alignment.