Informatikus technikus állások Németországban (rendszerüzemeltető)

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

Kubernetes orchestration: You will be responsible for setting up, operating and optimising our Kubernetes clusters using Rancher and AWS EKS in accordance with current best practices....

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Cloud Operations....

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
• Change Management: Plan, assess impact, coordinate, and implement changes.

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Taking responsibility: Platform Engineering & Governance: Design, implement, and maintain core Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive); define and enforce governance policies that balance user productivity with enterprise control. Security & Identity...

Cloud platform engineering: Develop and implement automation processes for the deployment and operation of cloud software and services using platform engineering, infrastructure as code (e.g., Terraform), and Kubernetes....

• Continuously learn and adapt to new technologies, frameworks, and tools to enhance development capabilities.
• Participate in infrastructure automation projects and contribute to maintaining high standards of quality and documentation.