It állások Németországban (rendszergazda)

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Cloud Operations....

• Maintain, support and further develop the network environment, including the data center and office locations
• Implement and maintain network solutions, including VLAN, BGP, ACLs and related network components

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Enable and optimize CI/CD practices to ensure reliable, automated software delivery.
• Own and maintain development and test environments, ensuring stability, scalability, and reproducibility.
• Drive automation across build, test, deployment, and release processes.

• Holistic technical support and housekeeping of the SAP system environment
• Management of transport systems, job scheduling, and system copies
• Responsibility for certificate management and interface monitoring
• Management of output connections and coordination of the authorization system

• User management in a heterogeneous software landscape
• Device Management (inventory, patch management, configuration)
• Processing support requests (Level 1, 2 and 3 support - editing depending on knowledge level)
• Participation in infrastructure projects (distribution, cloud and network technology)

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Create and maintain user roles and authorization in various SAP modules according to business needs and the Company's policy
• Analyze and resolve Incidents / Requests related to SAP authorization

Facilitate comprehensive technical reviews of new trends and developments to spot upcoming Security Incident & Emergency Response needs, and conduct incident-focused investigations...

As a Digital Workplace Platform Administrator (f/m/x) at Sysmex Europe SE, you will help design, administer, and continuously improve our Microsoft 365–based digital workplace environment. In this role, you will ensure that employees can work productively and securely from any location while...

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, 芒聙娄)

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

• 1st/2nd level support for users (Windows, Android, iOS)
• Administration and development of our Microsoft 365 environment
• Support for the hybrid infrastructure (MS Cloud + On-Prem)
• Active Directory & group policies
• Virtualisation environments (e.g. VMware, Azure VM)

• Operate and maintain complex Hyperscaler/SAP Cloud Infrastructure networks, track significant problems, monitor performance, and perform upgrades as required.
• Engage with customers in network architecture discussions to meet their security requirements.

• Act as the primary technical contact for assigned customers, providing trusted expertise after purchase
• Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis