It állások Németországban (it, telecom vezető)

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

You take overall responsibility for planning, managing, and executing our SAP RISE migration, leading internal and external project teams from SAP, hyperscalers, and integration partners...

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

Responsibility for all information security issues within the institution and with regard to third parties....

• Lead the end-to-end network engineering scope for multiple BESS projects, overseeing design, deployment, commissioning, and transition into operations.
• Manage and coordinate internal engineers, integrators, and contractors, ensuring consistency, quality, and security across all network assets.

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)