Informatikus technikus állások, munkák rendszergazda kategóriában

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
• Change Management: Plan, assess impact, coordinate, and implement changes.

• Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
• Change Management: Plan, assess impact, coordinate, and implement changes.

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

• User management in a heterogeneous software landscape
• Device Management (inventory, patch management, configuration)
• Processing support requests (Level 1, 2 and 3 support - editing depending on knowledge level)
• Participation in infrastructure projects (distribution, cloud and network technology)

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Proactive collaboration in designing infrastructure and estimating, managing + optimising its costs Learning new technologies selected by the development team before implementation and release Support the dev team by creating and managing new environments or services Creating or restoring data...

• Deine Hauptaufgaben
• Du implementierst, programmierst und betreust individuelle Kassensysteme
• Du führst digitale Einkaufsplattformen und Warenwirtschaftssysteme ein und entwickelst diese weiter
• Du erstellst, analysierst und optimierst Einkaufsreports

• Support the maintenance and organization of the IT hardware inventory (e.g., laptops, monitors, peripherals).
• Assist in hardware setup, configuration, and basic troubleshooting.
• Provide on-site support for employees, including technical guidance and handling smaller issues.

• Continuously learn and adapt to new technologies, frameworks, and tools to enhance development capabilities.
• Participate in infrastructure automation projects and contribute to maintaining high standards of quality and documentation.