Team állások Budapesten (recepciós)

                •             Welcoming guests with a genuine smile and positive attitude                 •             Managing check-ins and check-outs smoothly                 •             Answering phone calls and emails                 •             Handling reservations and guest requests...

Are you a people-person who thrives in a fast-paced, guest-focused environment? Do you love creating warm welcomes, solving problems with a smile, and being part of a dynamic front desk team? Is the next step in your carrier to be part of a high class hotel opening? We’re on the lookout for an...

• You are in charge of smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy

• Supervise the efficient operations including reception and f&b procedures
• Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
• Demonstrate a high level of customer service at all times

Key Responsibilities: - Serve as the first point of contact for our company, offering a warm welcome to guests and clients both in person and over the phone in Hungarian and English. - Manage incoming calls, including screening, forwarding, and taking messages with a high level of professionalism....

• Performing administrative tasks, handling incoming phone calls.
• Liaising with external service providers (office building/cleaners/IT service providers/maintenance).
• Handling incoming and outgoing mail.

• Páciensek teljes útjának koordinálása az első kapcsolatfelvételtől az utógondozásig
• Kapcsolattartás páciensekkel magyarul és németül (telefonon, e-mailben, személyesen)
• Időpontok szervezése, kezelési tervek ütemezése
• Kezelési folyamatok nyomon követése, utánkövetés

• Páciensek teljes útjának koordinálása az első kapcsolatfelvételtől az utógondozásig
• Kapcsolattartás páciensekkel magyarul és angolul (telefonon, e-mailben, személyesen)
• Időpontok szervezése, kezelési tervek ütemezése
• Kezelési folyamatok nyomon követése, utánkövetés