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FLEXIBILITY- The times of punishments for coming 5 minutes late are gone. We have flexible home office policy as well!...

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

Organize internal teams to analyze and address customer quality anomalies, implement improvements, verify and track the effectiveness of corrective actions, compile 8D reports, and ensure timely responses and communication with customers....

• Üzleti folyamatok automatizálása n8n-ben és/vagy Make-ben
• AI workflow-k készítése (OpenAI, Claude, Gemini stb.)
• API integrációk fejlesztése
• webhookok, REST API-k használata
• Python scriptek készítése az automatizmusok támogatására
• adatfeldolgozás (JSON, XML, CSV)
• különböző rendszerek összekötése

• Support NSC FCSD Marketing & Sales teams in variable marketing program management
• Support NSC Marketing teams to submit high-quality VM programs and enable fund applications
• Prepare program proposals with background calculations and profit to cost ratio analysis

• Leadership responsibility for the SBC reporting team supporting the DACH region
• Lead the translation of National Sales Company market needs and Ford of Europe Business Unit requirements into standardized FCSD-E VM Program templates

• Administration of loyalty program contracting frameworks
• Process ESPS System Framework Maintenance for Market Portfolio updates and support amendments of existing Ford Protect programs
• Support implementation of new product launches