Junior software developer állások Svájcban (online ügyfélszolgálat)

ROLE PURPOSE The purpose of this position is to handle customer inquiries related to the loyalty program that cannot be resolved directly by customer service via phone or written communication. This includes conducting thorough checks across relevant systems (e.g. Clarify, Techsee) and, where...

• Providing professional and friendly support to our e-commerce customers via phone, chat, and other communication channels.
• Assisting customers with inquiries about products, orders, and services.
• Resolving customer issues efficiently and ensuring a high level of satisfaction.

• Order processing: Creation, handling, and tracking of customer orders and invoicing
• Handling of quotes and customer inquiries via phone and email