Technical állások, munkák online ügyfélszolgálat kategóriában

• Manage customer inquiries via email and online channels in a professional and proactive manner
• Provide support through social media platforms, WhatsApp, and live chat
• Deliver accurate information about products and services

• Be the first point of contact for customer-reported technical issues and service requests
• Triage and assign incidents, track progress, and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

Sentec is a Swiss American medical device company specializing in respiratory care. Since its founding inthe company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. Sentec provides healthcare professionals...

• As part of the Customer Care Center team provide phone, e-mail and remote log-in technical support including diagnostics, solution plans, training, and customer facing communication.
• Test and repair customer equipment.

• Serve as the primary contact for national and international customers in the field of medical devices and in-vitro diagnostics
• Manage and administer delivery and service contracts (e.g., MSA), including pricing, delivery terms, contract renewals, and amendments