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• Delivering and optimizing digital campaigns across key digital touchpoints, ensuring quality, performance monitoring and continuous improvement
• Establishing scalable workflows, templates, approval processes and handover standards for content and campaign operations

• Design, develop, and maintain applications.
• Optimize and enhance existing applications and infrastructure.
• Ability/interest to work with machine learning.
• Collaborate and communicate with various teams within the company.
• Ensure all applications reflect our internal policies and standards.

Lead the Central Europe Sales Operations Excellence team and act as the key interface between sales teams, partners, Sales Operations, Sales Administration and Headquarters, ensuring continuity and driving shared success across the region...

• Processing and coordination of customer inquiries in close cooperation with sales colleagues
• Creation, processing and filing of offers and contract-related documents
• Administrative and preparatory support for contract processes within the DACH region

• Lead and develop our customer service specialists and account managers, with clear responsibilities, standards, and priorities for every customer touchpoint.
• Build a team culture of service excellence, where ownership, responsiveness, and proactive, personal communication with customers are the norm.