It helpdesk asszisztens állások, munkák Németországban

• Service Delivery: Delivering remote and on-site services to our global and mid-market customers across Europe.
• Process Optimization: Design, analysis, and optimization of complex business processes, as well as error analysis in heterogeneous system landscapes with a focus on SAP MDG.

• Lead and support application onboarding to IAM platforms from consultation to integration. You'll be the go-to expert making it all work
• Collaborate closely with cross-​functional teams to architect, implement, and optimize secure identity solutions that scale with the business

• Support the setup, administration, and optimization of SharePoint sites.
• Assist in the migration and restructuring of data, including replacement of existing Confluence / Wiki environments.

Drive AI and Platform Adoption: You drive the adoption of AI, Micro­soft 365, Copilot, Power Platform and GenAI tools across MB Energy so that employees under­stand, trust, and effectively use these technologies....

• You take functional and technical ownership of our M365 Power Platform, covering governance, continuous development, and operations.
• Designing and implementing modern solutions using Power Apps, Power Automate, and other tools from the Microsoft ecosystem is at the core of your role.

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• Design scalable and secure cloud solutions on Azure to support data collection and processing
• Understand business and application needs to identify key architectural drivers
• Develop comprehensive solutions considering organizational constraints

• Create and maintain user roles and authorization in various SAP modules according to business needs and the Company's policy
• Analyze and resolve Incidents / Requests related to SAP authorization

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
• Define and enforce CRM development standards based on best practices and governance models
• Configure the system, workflows, automation, and integrate it with third-party systems

• Identify and engage high-potential ISV partners across [VERTICAL FOCUS TO BE DEFINED]
• Build compelling business cases that demonstrate clear ROI for integration partnerships
• Lead complex negotiations from initial contact through signed partnership agreements

• Lead strategic and operational projects from initial requirements to deployment
• Serve as a primary point of contact for project-related communication and facilitate meetings, manage expectations, and act as a “translator” between technical and non-technical teams

• Lead strategic and operational projects across multiple systems and teams in the supply area
• Analyze and challenge business requirements to minimize technical complexity while meeting business needs

• Lead the development of our automotive product Cybersecurity Management System aligned with global regulations and industry standards.
• Define and maintain cybersecurity engineering processes aligned with ISO/SAE 21434 across the V-model lifecycle.

• Encourage “thinking big” and holistic approaches towards solution building;
• Create an inclusive atmosphere where assorted opinions, ideas, personalities and work styles are recognized and respected;

• Define and develop tools for large scale data analysis using machine learning and AI for on-going insight, to drive TCO reduction.
• Plan roadmap for cloud resources adoption, based on price/performance, capacity and demand.
• Automatic classification and recommendations for optimal resource allocation.

• Conceptualization, development, and practical validation of innovative automated and AI-supported solutions to enhance documentation and analysis workflows
• Analysis of technical and regulatory requirements and translation into robust, technically feasible concepts

• Develop and maintain automated tests: automate when it makes sense, think about ROI, don't overengineer solutions.
• Own the testing and quality processes of the team
• Improve the development process
• Lead the QAs of the hardware development unit
• Maintain and improve the testing infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)

• Maintain, further develop and continuously improve our Europe-wide Information Security Management System to ensure its ongoing effectiveness
• Support in reviewing and optimizing current processes in accordance with industry standards and best practices